Hainan Airlines Official Flights & Routes | Book Services Online
Hainan Airlines is headquartered in Haikou, Hainan, China. It is the fourth-largest airline in fleet size in the People's Republic of China. Hainan Airlines has earned recognition for its excellent services, staff, and business class offerings and has received awards such as best airline in China and best airline staff in China. The airline provides a vast network across China and connects Asia, Europe, and North America. Choose this airline to reach your next travel destination. Go through the information mentioned in this post before booking Hainan Airlines tickets to travel to your destination.
Flight destinations and routes
Hainan Airlines offers excellent services to various domestic and international destinations. Here is information about some popular domestic and international destinations and routes where Hainan Airlines flies. Find information about the Hainan Airlines destination and then book your flight with Hainan.
Domestic destinations
- Beijing
- Haikou
- Guangzhou
- Shenzhen
- Shanghai
- Xi'an
- Chengdu
- Hangzhou
International destinations
- Bangkok
- Brussels
- Berlin
- London
- Milan
- Seoul
- Rome
- Shanghai
- Tokyo
Popular routes
Hainan Airlines has several popular routes and operates several flights between them. The following routes are mentioned below. You can find out about the routes and book your flight ticket accordingly. Find out some popular routes and book Hainan Airlines flights, which are as mentioned below:
- Beijing to Almaty
- Beijing to Toronto
- Beijing to Berlin
- Beijing to Brussels
- Beijing to Seattle
- Beijing to Chicago
- Beijing to Los Angeles
- Beijing to Shanghai
Cabin classes and travel experience
Hainan Airlines offers different cabin classes where you can experience the various services and facilities that vary according to your class. The following travel classes include the Economy class, Business Class, and First Class. You can read about them in detail to find out more them. The information will help you choose the cabin class as per your preference, and you will have a fantastic travel experience:
Economy class: It provides ergonomically designed seats that make your journey more comfortable, which is essential when traveling. The seats in economy class allow you to stretch out comfortably. For a relaxed journey, you are also offered various other services, including delicious cuisine, in-flight entertainment, and valuable supplies, including cozy blankets and pillows.
Premium Economy class: The Premium Economy class offers the exclusive MiQ seats, which include extra space between the rows and give passengers additional personal space to stretch. You also get the upgraded entertainment system and a wide range of refreshment options. If you travel in this class, you can have your own PA and control the lights.
Business Class: You get 180-degree lie-flat seats that help you sleep comfortably during your travel and reach your destination feeling refreshed. Hainan Airlines offers refined and delicious in-flight meals, advanced in-flight entertainment, and other various on-board amenities to make your journey extra comfortable. The following amenities include the innovative, unique, and amazing Hai series products, specially designed for taste, efficiency, and health.
In-flight services
The airline offers Various services on the flight during the travel to provide you with an effortless travel experience. The following services offered during your travel help you in different ways, and you get the best travel experience. To understand more about the Hainan airlines in-flight services, you can read the following information which are as follows:
Food and beverages: Hainan Airlines is committed to offering you modern, healthy, onboard cuisine. Various meals are provided in all the different classes of Hainan Airlines. The following meal options include the special meals, different beverage options, and more.
In-flight entertainment: The airline offers a wide range of movies, TV shows, Music, games, and more. So you can choose from a vast collection of entertainment options and enjoy them during your journey. So, avoid getting bored during your trip to your destination and enjoy while flying high in the sky.
Hainan Airlines Baggage Information
Among the various services offered by Hainan Airlines is the baggage allowance. You can carry bags with you, but there are some rules and regulations that you must be aware of to avoid any inconvenience at the airport. You can review the following information to understand the Hainan Airlines baggage allowance to avoid any inconvenience:
Carry-on baggage allowance
- Hainan Airlines allows you to carry your carry-on bags on the flight. Suppose you are flying domestically in economy class. In that case, you are allowed to carry one piece, and if flying domestically in business class, you can carry up to 2 pieces of baggage that must not exceed the limit of 7 kg, and the dimensions must not exceed 55cm X 40 cm 20 cm.
- For an international, US departure flight, in economy and business class, you can carry one piece of 10 kg and under, with dimensions of 115 cm.
- For international or Regional flights (except for US departure flights), only 1 bag is allowed in the economy class. In the business class, you can carry 2 bags that must not exceed 10 kg and must be under 115 cm in dimension.
Checked baggage policy
- In the economy class of Hainan Airlines, you can carry two pieces, each of 23 kg, with a total length, width, and height not exceeding 158 cm.
- In Hainan Airlines' super economy class, you can carry up to two pieces of 10 kg each that are under 158 cm in diameter.
- In Hainan Airlines' business class, you can carry two pieces of luggage that are not more than 32 kg in weight and 158 cm in dimensions.
Special baggage and restrictions
There are other special baggage rules and restrictions you must know about, including sports equipment and musical instruments. So, before you decide to carry your sports equipment and musical instruments, you must know the various rules and regulations as follows:
- The special baggage includes musical instruments, bicycles, fishing equipment, diving equipment, bowling equipment, camping equipment, and more. Visit the Hainan Airlines baggage page, where you will find all the information about special baggage.
- If the special baggage is packed correctly and the sum of the three sides does not exceed 203 cm, golf and ski equipment will be included in the free baggage allowance. Any portion that surpasses Hainan Airlines' free baggage allowance will be subject to the standard excess baggage fee.
- If the addition of your three sides of the special baggage is more than the 203 cm after being properly sealed, then the standard fee for the special baggage will be charged per item.
Flight booking options
There are multiple options through which you can book your flight ticket at Hainan Airlines. The processes are easy, and you can book by following a few steps, whether via the online Hainan Airlines booking process at its website or the Hainan Airlines mobile app. To understand the booking process, you can read the following information, which is as follows:
Book Online via the official website
Book your flight ticket on the Hainan Airlines official website by following the steps, which are as follows:
- Visit the official Hainan Airlines website.
- Then choose the destinations accordingly, as per your departure and arrival.
- Choose the flight type and click on the 'find' option.
- Then, you will be taken to the next page.
- You will find all the available flights on the next page.
- Select as per your preference and proceed to the booking process.
- Pay using your preferred method, and you will receive an email.
Book your flight through the mobile app
Book your flight ticket using the Hainan Airlines mobile app. Download and open the app and search for your flights by mentioning the departure and arrival destinations, dates, and class. Then, you can complete the booking process by following the onscreen guidelines and making the payment.
Hainan Airlines changes and cancellations process
The airline allows you to change or cancel your flight ticket and obtain a refund under certain conditions. If you do not know about the process, then here are the following steps and procedures that you can follow to make the required changes and flight cancellations:
- Visit the official website of Hainan Airlines.
- Go to the 'Manage my booking' option visible on the screen.
- Then log in to your booking details, and you will be taken to your booking review page.
- There, you will find the option to make the changes and cancel.
- Follow the onscreen prompts and complete the process.
- You may have to pay some charges associated with the process.
Frequent Flyer Program: Fortune Wings Club
The Fortune Wings Club, which is a Hainan Airlines loyalty program, enables you to access various benefits and facilities you must know about, as it will help you decide whether to be part of the Fortune Wings Club. Read the following information about the Hainan Airlines frequent flyer program:
Fortune Wings Club benefits
- You can earn many points from the flights you fly with, hotel bookings, car rentals, and using your credit card.
- You can select to spend the points on award tickets, award upgrades, hotel stays, car rentals, or gifts for yourself, your friends, and family.
- As a member of this program, you can also enjoy the Elite benefits and services the Fortune Wings Club provides.
How do you earn and redeem Hainan Airlines miles?
Be a member of its Fortune Wings Club, and then you will earn miles by frequently flying with Hainan Airlines or its partner airlines. After earning, you can redeem these miles for various rewards, including reward tickets, to upgrade, and for other benefits that can help enhance your experience.
Hainan Airlines Fortune Wings Club Tiers
The Fortune Wings Club offers different tiers to you. Each one has its benefits and pros that you must be aware of. Find the following Hainan Airlines frequent flyer tiers which are as follows:
Silver Card: To achieve membership within 12 months, it requires about 30,000 SQPs or 20 SQSs, and for the elite status maintenance standard, it requires about 30,000 SQSs or 20 SQSs.
Gold Card: It requires about 50,000 SQSs or 40 SQSs within the 12 months, and the same amount for elite status maintenance and validity period of the Elite Membership.
Platinum Card: It requires about 100,000 SQPs or 80 SQSs within 12 months and same for the Elite Status maintenance standard.
Hainan Airlines Customer support and Contact information
Hainan Airlines offers exceptional customer service that helps and provides you with the required information and answers regarding any issues and problems you are facing related to your booking and more. Here are some of the essential contact details that will help you connect with Hainan Airlines to get the resolutions:
- Customer service number: +1（857）488-5190
- Lost and Found number: (+86)95339 or (+86-898)95339
- Flight Status and Updates: +1（857）488-5190
Hainan Airlines' cancellations and refund policy
The airline offers this service so you can easily cancel your Hainan Airlines flights through a few steps. Before that, you must know about the following rules and regulations that will be helpful for your flight cancellations and tell you about your flight ticket's refund eligibility.
- As per the 24-hour cancellation policy, if you booked at least one week in advance and your flight includes a US segment, you can cancel your flight within 24 hours of booking without penalty.
- Suppose your booking is within the 24 hours of departure or does not involve a US segment. In that case, the standard policy may include cancellation fees, especially for non-refundable tickets.
- Refunds for the canceled fights are generally processed within 7-20 working days.
- If Hainan Airlines cancels a flight, the airline will arrange an alternate flight for you. If you do not want to take the alternative, you can request a 100% refund.
Travel Insurance Options
Hainan Airlines offers travel insurance as part of its customer services, so you can access and manage it through the Hainan Airlines website and mobile app. Here are some of the points that are covered under the Hainan Airlines Travel Insurance Coverage, which are as follows:
- The travel insurance covers the costs of canceling flights due to unforeseen cases such as illness and injury.
- It covers medical emergencies and unexpected expenses incurred during travel.
- The Travel Insurance option offers protection against baggage damage, loss, or theft.
- It may also include the trip delays, missed connections, and other travel-related disruptions.
- You can also check if the Hainan airlines has any travel insurance pertnerships that is listed on their webiste or while booking.
- If you do not search for a suitable option through a partner, then you can purchase a travel insurance policy from a third party.
