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Traveling with disabilities is the hardest part, yet to help the passengers out with the situation, the airlines offer special assistance services for people with disabilities. During your flight reservation, you must inform the passengers of your requirements and request unique special needs or a wheelchair in advance so the airline can arrange the following for you. There, you will get assistance from the airline representative as requested, and the agent will help you board your scheduled flight and grant you all the services you asked for from the airline representative.
Hence, airlines accommodate people with disabilities with special assistance services. You just need to notify the airlines in advance about the type of seat you are keen to travel on for a more comfortable flight experience and the services you will need throughout your journey.
How do disabled passengers get on a plane?
Boarding a flight alone with disabilities is quite a difficult task, as there is so much distance you have to cover to board your scheduled flight, and it seems exceptionally challenging for the disabled person to do it all alone; hence, to help you out with this process, the airline offers the exceptional assistance service to the passengers where you get the assistant help with the wheelchair. You can access a wheelchair from an airline or an airport or can get guided assistance to help you with the boarding for your scheduled flight.
You can also book wheelchair assistance online. Alternatively, you can get a wheelchair service at the airport's departure terminal gate. The assistant will help you board your scheduled flight and connect to another flight there. To get on the plane, present yourself to the agent available at the airport gate, confront him that you need preboarding assistance, and use the aisle chair.
Do disabled people get priority boarding?
The airlines offer special assistance services to people with disabilities, and other passengers getting the special assistance services usually board the flight first. Hence, most airlines generally provide priority boarding to passengers with disabilities. Therefore, disabled passengers are allowed to board their flight before the passengers with no disabilities, as they need additional time to board the plane than the other passengers. Therefore, the information mentioned earlier does not refer to any of the particular airlines; it depends from airline to airline.
Is there any discount for disabled people on flights?
There is no rule that airlines must offer a discount to disabled passengers. Hence, there are airlines that offer discounts to passengers traveling with disabilities. A 50% discount is provided to people with disabilities on the basic economy class flight fare. Therefore, the person's disability should be 80% and above with the authenticity of a certificate; there, the passenger can avail of a flat 50% concession on the primary flight fare.
How can I book an exceptional assistance service with the airline?
You are offered different ways to avail of special assistance services from the airlines. Hence, you can either get them through the airline's website or by speaking to the agent over the phone or at the counter. To know about the modes, read the information below.
- Through the website: You can avail of the airline's exceptional assistance service at the time of booking. After mentioning your travel details, you are asked to add the services to your flight ticket as required.
- Over the call: Connect with the airline's live person over the call by dialing the airline's customer care phone number. Request the agency to offer you exceptional assistance and provide all the necessary details as requested.
- Head to the counter: Speak directly to the live person at the counter and request special assistance. Provide all the necessary details to the agent and get service.
