When you have made the flight bookings with Thai Airways and have a flight scheduled. But if you have some last-minute emergency or issues with the journey and need to make the cancellation of the ticket, then you must be aware of the 24-hour cancellation policy and everything related to it. Once you have collected all the details about the policy, procedures, and the charges you need to pay for the cancellation. Once you have gathered information about the cancellation with the airline, you can easily cancel the flight without any inconvenience or trouble, and the journey will be the best. If you find that you are eligible to get a refund from the airline, you can make a request. We are going to discuss everything in detail and enlighten you about the same.
What is the cancellation policy of Thai Airways?
All the terms and conditions that are added to the Thai Airways cancellation policy have been discussed. Go through all the policy points so you will be enlightened and not face any troubles or issues while canceling the tickets. Let us discuss the policy to make it more convenient:
- If you cancel the flight ticket within 24 hours of purchase, then you will be eligible to get a refund from the airline without paying the cancellation charges.
- Whether you have made International flight booking or a domestic one, the cancellation should be made to the complete package.
- If you have canceled your flight because of some medical reason, then a refund can be requested, but you have to submit all the required documents.
- When you become a member of the Loyalty Program of the airline, the cancellation will be comfortable, and a concession will be provided
- If you have some major reason for canceling the ticket, such as a demise in the family or any major emergency, you can claim a refund.
- With the refundable tickets, you will be able to get full reimbursement for the ticket after the cancellation of the journey.
- When it comes to the non-refundable tickets, a refund of the ticket will not be given, however, you can get the applicable charges and taxes.
- Ensure you submit the needed documents for cancellation.
- Even if you have completed the onboard flight procedure, but your health deteriorates, you can cancel the ticket and get refunds on flight cancellation, by requesting it online by filling out a refund form.
- If you miss the layover flight because of continuous delays, then either the Airline will provide you a refund or book another flight.
- If your flight was delayed for more than three to four hours, then you will be eligible to cancel the flight and request a refund with compensation from the airline.
- You can use collected miles and coupons to cancel the flight ticket.
- The cancellation charges depend on the class, fare type, routes, and the time of cancellation.
How can I cancel a Thai Airways flight?
There are a number of mediums available through which flight cancellations can be made. We are going to discuss all methods of cancellation further so you can pick the medium you find best and most convenient so canceling the ticket can be quick for you away from all the troubles and issues:
- Online: The quickest way to cancel the flight ticket will be the online one. You can use different discounts and coupons to reduce the number of cancellation charges, which can only be available online. This service is available 24 hours a day and seven days a week. The procedure you need to follow to cancel the ticket is given below:
- Visit the official website of Thai Airways.
- Click on the My Booking option appearing on the homepage of the airline.
- Enter the Thai Booking Reference with the last name of the passenger to search for the flight.
- Navigate to the Menu and pick Cancellation from the given options.
- A form will appear, and you have to fill it out with accurate details.
- Attach the needed documents and follow the instructions given on the screen.
- Pay the cancellation charges and complete the process to receive a cancellation number via email.
- Phone: The flight can be canceled by connecting with the customer representatives on the phone. You just have to dial (800) 767-3598, the customer service phone number, and follow the process to connect with the Thai Airways executives on call. Provide all the flight and other required details to the representatives and ask them to cancel the ticket. The advisors will go through the procedure and cancel the tickets. The cancellation number with the confirmation will be sent to the registered email address.
- Airport: Another way to reach out to the executives of the airline will be to connect with them at the Thai Airways helpdesk available at the airport. Ge to the executives and let them know about all the details of the journey. Once the flight is canceled, you can ask all the queries related to the cancellation and refund.