- 18 Jun, 2026
How to Upgrade Seats on Jetstar Flights? Policy and Ways Explained
Do you want to experience Business Class on Jetstar but don't know how, as you have booked an Economy fare? It's simple, you just need a seat upgrade. Jetstar has given its travellers the option to request a seat upgrade, allowing them to fly in Business Class and enjoy its benefits. Whether you are seeking a luxury experience or a spacious cabin, only Business Class offers both, and a seat upgrade is your best way to experience them. On this page, you will find all the essential details about seat upgrades, including important policies and easy methods.
What is the Jetstar seat upgrade policy?
Before opting for a Jetstar seat upgrade, it is important to understand the Jetstar seat upgrade policy, which outlines key factors and considerations, such as fees, eligibility, and other details. You can read it by referring to the Business Class Seat Upgrade terms and conditions provided on Jetstar's official website. For your quick reference, here are some major highlights provided in easy-to-understand pointers:
- Seat upgrade offers are available only for eligible Jetstar fares, and can be accepted or rejected regardless of the segments in the original booking.
- Passengers can pay for the seat upgrade entirely in cash or with a mix of cash and miles. Jetstar accepts Qantas Points as currency for a seat upgrade.
- Vouchers and other forms of payment should not be used to purchase a seat upgrade, as Jetstar does not accept them.
- Jetstar sends an invitation to eligible passengers a few days prior to departure, and they can choose to make an offer directly via the invitation links.
- Once the seat upgrade offer is made to the passenger, it does not guarantee acceptance by Jetstar.
- When placing an upgrade offer, passengers are asked to provide payment card details. No amount will be deducted until the offer is accepted.
- Passengers are eligible to change or modify their seat upgrade offer for up to 4 hours before flight departure. If the offer is not accepted four hours prior to departure, no amount will be deducted, and the offer will be forfeited.
- Upon upgrade, there is no guarantee that any special requests, such as a meal or seating requests made in the original booking, will be provided on the upgraded fare.
- Any ancillary products pre-booked before the seat upgrade will be forfeited once the seat upgrade offer is accepted on Jetstar.
- Generally, a seat upgrade is non-refundable; however, it can be refunded if the flight is involuntarily cancelled by Jetstar, where no alternative travel arrangements are made.
How to Upgrade Seat to Business on Jetstar?
If you have purchased an economy fare on Jetstar and now changed your mind to enjoy the Business Class upgrades, then there are many ways to do it. Below, you can find the most efficient way to request an upgrade on Jetstar without any inconvenience.
Jetstar seat upgrade online
One of the quickest and most seamless ways to request a seat upgrade on Jetstar is to place a bid online. If you want to quickly request an upgrade, you just need to follow three easy steps, which are as follows:
- Check the eligibility: First of all, you need to check whether your fare is eligible for the seat upgrade, and you can quickly do that by following the steps below:
- Go to the Jetstar official website at jetstar.com.
- Click "Menu" and choose the "Business Class Upgrades" option.
- Scroll through the page and find the "Check for flight upgrades and more" section.
- Enter your booking reference and last name.
- Hit the "Check for offers" button for a quick eligibility test.
- Place your bid: Once you have checked eligibility and confirmed that your fare qualifies, you will be taken to the Jetstar upgrade page. There, you can simply nominate how you would like to pay for the upgrade, such as in cash or a mix of cash and Qantas Points. You can set your offer amount using the provided slider and then simply place your bid.
- Get upgraded: After placing a bid for a seat upgrade, all you need to do is stay tuned. Jetstar will let you know whether your bid is accepted or rejected a few hours before the scheduled departure. If you are lucky and your bid is selected for the upgrade, the upgrade amount will be deducted from your payment card.
Jetstar seat upgrade at the airport
Apart from the online approach, you can upgrade your Jetstar flight on the day of your travel by going to the airport's front counter and asking an executive. Remember that a last-minute upgrade will cost you an additional convenience or administration fee. If there is any availability for a seat upgrade, the executive will upgrade your seat after finding your fare's eligibility.
Final Thoughts
Enhancing your flight experience is a necessity anyone can appreciate, and with Jetstar, requesting a premium seat upgrade is straightforward. By reading this guide, you have hopefully found answers to most of the questions you were looking for about seat upgrades on Jetstar. If you need further clarification or guidance, reach out to the Jetstar customer service team or visit its help page for self-help resources.
Frequently Asked Questions
Q1. Can I modify my flight after a Business Class upgrade on Jetstar?
Ans: Yes, you can make necessary modifications to your flight, though a fare difference and an applicable change fee may apply in accordance with the fare conditions.
Q2. Do I get the benefit of the extra I purchased before upgrading my seat on Jetstar?
Ans: Once you are upgraded to Business fare, your original fare and purchased extras will be forfeited without any refund.
Q3. Can I withdraw my seat upgrade request after submission on Jetstar?
Ans: Yes, you can withdraw your seat upgrade request on Jetstar up to 4 hours before departure once it has been submitted.
Q4. Does Jetstar allow seat upgrades on all flights?
Ans: No. As seat upgrades are subject to availability, only eligible international flights can be upgraded.
Q5. How much does it cost to pay for a seat upgrade on Jetstar?
Ans: Upgrading a seat on Jetstar will cost you the fare difference plus any applicable seat upgrade fees, as per your booking conditions.
