• 07 Oct, 2024

How much does it cost to change name on jetstar ticket

Travelers often commit name errors during flight bookings because they usually fill out the booking form in a hurry. However, you will not face any trouble to change name on Jetstar ticket because it allows you to modify the existing bookings and rectify the name mistakes effortlessly. Your registered name on the airline's ticket and the verification ID document provided must match; otherwise, you may be denied boarding. This is why rectifying the name errors is so crucial. Read ahead to learn how to request a name change to Jetstar and its other vital elements, such as the name change guidelines, associated charges, and more. Let's uncover the passage below:

Jetstar Name Change Policy: What You Need to Know

Jetstar ensures that passengers can make the desired changes to their existing flight bookings without hassle, including name modifications. This is why Jetstar name change policy is highly flexible and works according to the purchased fare type, ensuring flyers can rectify the name errors conveniently and board their flight. Here is a summarized view of the airline's name change guidelines, discussing all its crucial components:

  • Jetstar allows its passengers to request a name change regardless of the purchased fare type, booked cabin class, and other factors.
  • Starter Fares with Flex Bundle Fare customers are permitted to change their name only when they pay the applicable fare difference.
  • Starter Fares and Starter Fares with Plus Bundle Fare flyers are required to pay the applicable change fee besides the fare difference.
  • No passenger is allowed to request a name modification once they exceed the change deadline, varying based on the selected fare type.
  • The name change can be requested for an individual passenger on a booking as long as it applies to all flights for that passenger.
  • A name rectification facility is not provided to selected members, such as Qantas Frequent Flyer Points Plus Pay or JAL Mileage bookings.

How Much Does It Cost to Change a Name on Jetstar?

The name alteration fee varies from passenger to passenger based on multiple factors, such as when you requested the name change, the purchased fare type, and many more. Generally, the Jetstar name change fee starts from $30 for domestic flights and goes up to as high as $60 for international flights. You will be allowed to request spelling error modifications for free if requested within one hour of flight bookings—"One-hour Quick Fix." Please note that the mode through which you ask for the name change may also impact the service charge.

How to Change Your Name on Jetstar?

Jetstar Airlines provides a multitude of mediums through which passengers can request name rectification, whether it is a minor or major spelling mistake. Refer to the sections below to learn how to change Jetstar incorrect name on booking through varied channels. Please go through each method individually and opt for the one that suits and serves you the best. Let's comprehend these methods:

a) Online via the Jetstar Website

Passengers can request a name alteration and rectify the spelling mistakes online through the "Manage Booking" tab on the Jetstar website. The online name rectification method saves time due to its user-friendly interface and instant responsiveness. Furthermore, this feature is available on the airline's website 24/7, and you are not required to consult any agent to use this. Follow the steps below to learn how to request an online name change:

  • To initiate the process, browse the official Jetstar website—www.jetstar.com.
  • Select the "Manage Booking" tab from the menu at the top of the home page.
  • Enter the passenger's "Booking Reference" and "Email Address or Surname."
  • Press the "Manage Booking" button to access your existing flight bookings.
  • Visit the "Name Change" section and follow the prompts on your screen.
  • Enter the requested details and press "Submit" to complete the process.

b) Over the Phone

If you need assistance regarding the name modification process, you can reach out to the airline's officials. They will not only assist you in making the desired changes but also address your queries, such as what the Jetstar name change charges are. Here's what you need to do: Place a call on the Jetstar Customer Support Number—1 (866) 397-8170—and press the required number as per the IVR. You will be connected to their helpdesk, which acknowledges and resolves name rectification requests and queries.

c) At the Airport

In addition to "Manage Booking" and phone calls, you can also seek assistance from the airline's agents personally by visiting their helpdesk. Reach out to the nearby airport where Jetstar operates and have a word with their ground staff regarding the name change procedure. The Jetstar Service Helpdesk representatives will assist you in rectifying the name errors. This medium is suitable for those looking for instant assistance at the airport.

Deadlines for Name Change

How long ago can you request a name change before flight departure? It depends on multiple markers, including whether you are flying domestically or internationally, the purchased fare type, your membership status, and many more. Generally, passengers are allowed to request Jetstar ticket name correction before the original scheduled flight opens for check-in at the airport. Please note that the Starter fare with Flex Bundle can ask for a name alteration at the airport helpdesk before the flight closes for check-in at the airport.

Final Tips

Passengers often face issues when requesting a name change with the airlines concerned because of some common mistakes they make. Here are some points to keep in mind when requesting a name change on Jetstar that will ensure hassle-free processing. Please refer to the pointers below:

  • Review your flight ticket carefully after the bookings so that you can reach out to the airline's administrators as early as possible in case of any discrepancy.
  • Be prepared with all the necessary supporting documents for the name change, especially in case of legal or major name modifications.
  • Make sure that the provided ID verification document, such as a passport or driving license, is up-to-date; otherwise, it may lead to inconveniences.
  • Please go through the Jetstar name change guidelines to ensure you are well aware of the type of errors you can rectify and its related prerequisites.
  • Please check the applicable charges, such as the fare difference and change fee, before processing and finalizing your name alteration request.
  • Once your name has been rectified by the airlines, please review it once to ensure whether the requested errors have been corrected.

Frequently Asked Questions

Can I change my name on Jetstar for free?

Jetstar charges a change fee and applicable fare difference for a name change. However, you will be permitted a free name modification if you request it within one hour of flight bookings—"One-hour Quick Fix."

What if I booked through a third-party site?

If you booked your Jetstar flight through a third party, their terms and conditions will also apply to the booking and when requesting any changes. Moreover, Jetstar policies may also vary for third-party flight bookings.

How long does it take to update the name on my ticket?

Jetstar takes from one hour to a maximum of 24 hours to update the passenger's ticket name. Please note that the name change processing time varies based on the flight route and destination, selected fare type, and multiple other factors.

Can I transfer my Jetstar ticket to someone else?

Passengers cannot transfer their Jetstar ticket to someone else; they need to make separate bookings. However, they can request the desired applicable changes in their existing flight bookings.

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