- Invalid date
While booking a flight ticket, passengers always make mistakes or face unforeseen situations that prevent them from being able to catch the flight. Qantas understands such cases and has made a policy for different situations. If the passenger does not wish to fly on the booked date, then they can always change the travel date by paying the penalty fee. For further information regarding the group change policy of the airline, you can go through the given points:
- No charges will apply for making any changes within the first 24 hours of the reservation.
- Business and First-class ticket holders do not have to pay any charges to reschedule their tickets.
- If your flight is delayed for more than 3 hours or canceled by Qantas, then you are eligible for a complete refund.
- If the booking was made via a third party, then you have to reach out to them only to make the changes.
- When the passenger is unable to fly because of a medical condition, then Qantas will extend the ticket validity up to 3 months, but they would require relevant medical certificates and documents.
Can you change Qantas flights within 24 hours?
Yes, a passenger can change their flight within 24 hours of booking the ticket. There are two quick methods through which you can immediately request to reschedule the ticket. Read the described information to learn about the procedure for using these methods:
Online flight change
To quickly change the date of booked flight, use the "Manage Booking" option on their website. Fill out some details, and you will be able to modify the ticket to your liking. Below are the steps to make the changes online:
- Navigate to the official Qantas webpage on your browser.
- Open the "Manage Booking" option from the "Fly" section.
- Enter the "Booking Reference/PNR Number" and "Passenger's Last Name" as printed on the ticket.
- Click on the option to change the flight date and pick a new date for your departure.
- Pay the flight change fee as shown on the screen, and they will email you the updated ticket.
Call the phone number.
You can also call the airline's phone number and speak with customer service to make changes to the reservation. The executive will not only provide you with the details of the upcoming flights but also make the changes for you. Go through the given instructions to learn about the process of calling the airline to reschedule:
- Make a call to the airline's contact number.
- Select the IVR instruction to change the flight date.
- A Qantas executive will get a hold of you in a few minutes.
- Share the flight information and mention the date on which you wish to change.
- The executive will get you the information and also reschedule the ticket.
How many hours before a flight can you change it?
After booking a flight ticket, passengers can easily make changes to their reservation through the "Manage Booking" section or by contacting customer service. Qantas allows its passengers to modify the ticket as per their choice up to 3 hours before the scheduled departure.
How much is it to change a flight?
The charges to change the flight date on Qantas are between $10 to $90 and depend on the destination and fare type. Some additional charges will also apply when you make the changes via phone call or through the airport. You can save yourself from paying for these charges by modifying them online. To get any additional details, you can also get in touch with customer service.
